Privacy Policy – Odds PBA Keeps Your Data Safe

1. Introduction

Welcome to OddsPBA — the Philippines' premier destination for sports betting, PBA odds, live casino card games, slots, jackpot games, and fishing games. We are committed to protecting your privacy and making sure you feel completely secure every time you visit our platform and place your bets.

This Privacy Policy explains how OddsPBA collects, uses, discloses, and safeguards your personal information when you access our website at oddspba.com or use any of our services. By registering an account or simply browsing our platform, you agree to the practices described in this policy.

We take our responsibility seriously — not just because it's required, but because we genuinely respect you as a member of the OddsPBA community. Whether you're a long-time kabayan bettor from Quezon City or a new player from Iloilo trying out PBA betting for the first time, your personal data deserves real protection.

If you have any questions about this Privacy Policy, feel free to contact our support team at support@oddspba.com. We're here to help — weekdays and weekends.

2. Information We Collect

OddsPBA collects personal information in a few different ways depending on how you interact with our platform. Here's a straightforward breakdown of what we gather and why:

2.1 Information You Provide Directly

When you register an account, update your profile, make a transaction, or contact our customer support team, you may provide us with:

• Full name, date of birth, and gender
• Email address and mobile number
• Username and password (stored in encrypted form)
• Billing address and government-issued ID details (required for verification and KYC compliance)
• Payment information such as your GCash number, Maya account, BDO/BPI/UnionBank account details, or Visa/Mastercard card information
• Communication preferences and support correspondence

2.2 Information Collected Automatically

When you use OddsPBA's website or mobile platform, we automatically collect certain technical data to keep things running smoothly and to improve your experience:

• IP address and approximate location (region/province level)
• Device type, operating system, and browser version
• Pages visited, buttons clicked, and session duration
• Referral source (e.g., how you found OddsPBA)
• Cookies and similar tracking technologies (see Section 6 for more details)

2.3 Information From Third Parties

In some cases, we may receive additional information about you from trusted third-party sources — for example, from payment processors like GCash or Maya when you complete a deposit or withdrawal, or from identity verification providers we use to comply with Philippine anti-money laundering (AML) regulations. We handle all such information with the same standard of care as data you provide to us directly.

3. How We Use Your Information

OddsPBA uses the information we collect for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect. Here's exactly what we use it for:

• Account Management: To create and maintain your OddsPBA account, verify your identity, and keep your account secure.
• Service Delivery: To process your bets, handle deposits and withdrawals via GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and local bank transfers, and to deliver the full OddsPBA experience.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance when you need it.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised access, and other illegal or harmful behaviour on our platform.
• Legal Compliance: To fulfil our obligations under Philippine law, including AML regulations, Know Your Customer (KYC) requirements, and reporting obligations to relevant regulatory bodies.
• Platform Improvement: To analyse usage patterns, troubleshoot bugs, test new features, and improve OddsPBA's overall performance and user experience.
• Responsible Gaming: To monitor betting activity and identify players who may need support through our responsible gaming tools.
• Promotions and Updates: To send you relevant promotional offers, OddsPBA news, and important account notices — but only if you have opted in to receive such communications.

We will never use your personal information for purposes beyond what is listed here without giving you prior notice and, where required, obtaining your explicit consent.

4. Data Sharing and Disclosure

OddsPBA does not sell your personal information. Full stop. However, there are certain limited circumstances where we may need to share your data with trusted third parties:

4.1 Service Providers

We work with carefully selected third-party vendors who help us run the platform — things like payment processing, customer support software, email delivery, cloud hosting, and security monitoring. These providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security standards.

4.2 Payment Partners

To process transactions, we share necessary payment details with our payment partners, including GCash, Maya, GrabPay, Coins.ph, and participating banks such as BDO, BPI, and UnionBank. These partners have their own privacy policies, and we encourage you to review them.

4.3 Legal and Regulatory Authorities

If required by law, court order, or regulatory directive from Philippine authorities, OddsPBA may disclose your personal information to relevant government agencies or law enforcement bodies. We will only do this to the minimum extent necessary to comply with the applicable legal obligation.

4.4 Business Transfers

In the unlikely event of a merger, acquisition, or sale of company assets, your personal data may be transferred to the acquiring entity. In such cases, we will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Once you close your account, we will retain your data for a further period as required by Philippine law — typically five (5) years — to comply with our legal, tax, and regulatory obligations.

After the required retention period has passed, your personal data is securely deleted or anonymised so it can no longer be associated with you as an individual. If you would like to request early deletion of specific data points, please contact us at support@oddspba.com and we'll assess the request in line with our legal requirements.

6. Cookies and Tracking Technologies

OddsPBA uses cookies and similar technologies to make your experience on our platform smoother and more personalised. Here's what that means in practice:

• Essential Cookies: These are necessary for the platform to function. They keep you logged in and allow core features like deposits and bet placement to work properly. You cannot opt out of these while using OddsPBA.
• Analytics Cookies: These help us understand how players use the site — which games are most popular, where users drop off, and how we can improve navigation. Data collected is aggregated and anonymised.
• Preference Cookies: These remember your settings — like language preference or your favourite sports category — so you don't have to reset them every visit.
• Security Cookies: These help detect and prevent fraud by identifying suspicious login patterns or unusual account activity.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some features on OddsPBA.

7. Your Privacy Rights

As a user of OddsPBA, you have the following rights regarding your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines:

• Right to Be Informed: You have the right to know what personal data we collect and how we use it. That's exactly what this Privacy Policy is for.
• Right to Access: You can request a copy of the personal information we hold about you at any time.
• Right to Correction: If any of your information is inaccurate or outdated, you can request that we update or correct it.
• Right to Erasure: In certain circumstances — for example, if we no longer need the data — you can request that we delete your personal information.
• Right to Object: You can object to specific uses of your data, such as direct marketing, at any time.
• Right to Data Portability: You may request a structured, machine-readable copy of your personal data to transfer to another service provider.
• Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please email us at support@oddspba.com. We will respond within 15 business days.

8. Security Measures

Protecting your data is a top priority at OddsPBA. We invest heavily in security infrastructure and maintain a dedicated team focused on data protection. Our key security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Secure, access-controlled server environments with regular third-party security audits
• Two-factor authentication (2FA) available for all accounts
• Continuous monitoring for suspicious activity, unauthorised access attempts, and potential data breaches
• Regular staff training on data protection policies and secure handling practices

While we do everything we can to protect your information, no system is 100% impenetrable. If you notice any unusual activity on your OddsPBA account, please contact us immediately at support@oddspba.com so we can investigate and secure your account right away.

9. Minors and Age Restrictions

OddsPBA is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@oddspba.com and we will delete the relevant data without delay.

During the registration process, we require users to confirm their age and provide valid government-issued ID for verification. This is part of our commitment to responsible gaming and full compliance with Philippine law.

10. Changes to This Privacy Policy

OddsPBA reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and send registered users a notification via email.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of OddsPBA after a policy update constitutes your acceptance of the revised terms.

11. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests related to this Privacy Policy or how OddsPBA handles your personal information, please reach out to our Data Privacy Officer: